Disability support
that feels like family.
Family-run team with 18+ years of experience, based in the beautiful Gold Coast region.
our services
at Isla Care, we believe real support begins with real connection.
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We take the time to truly get to know you: your story, your strengths, and your hopes. That way we can build support that feels right for your life. With over 18 years of hands-on experience and a whole lot of heart, our family-run team is here to walk alongside you in a way that feels empowering, not clinical. Whether it’s daily support, community access, or longer-term goals, we’re here to create something that grows with you.
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At Isla Care, we’re a family-run service with a big heart and a whole lot of experience. Supporting people with disabilities isn’t just what we do, it’s who we are. With over 18 years in the field, we know that no two people (or families) are the same, which is why we take the time to really listen and tailor our support to what matters most to each individual.
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Whether it’s one-on-one support, group outings, or help with everyday tasks, our team is here with care, understanding, and a whole lot of practical know-how. We’re passionate about helping people grow in confidence, gain independence, and chase after their goals, no matter how big or small.
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We believe everyone deserves to feel seen, heard, and supported the right way. That’s why we go the extra mile to make sure every person we support feels safe, respected, and truly valued; just like family. At Isla Care, we believe that great support goes beyond just ticking boxes, it’s about creating real, meaningful experiences and helping people live a life that feels full and connected.
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Whether it’s getting out into the community, staying overnight with us for respite, or building confidence through Supported Independent Living (SIL), we’re here to walk alongside every person we support in a way that makes sense for them. Based on the Gold Coast, our team brings heart, experience, and a personal touch to everything we do. We’re not just carers, we’re listeners, encouragers, and genuine allies in the journey. Every person’s path looks different, and that’s why we take the time to get to know your story, your goals, and what really matters to you and your family. We’re here to offer support that fits your world - not the other way around.
hear from our families & staff
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"Isla Care has been our son's care provider for a number of years now. The level of care provided to him is second to none. Karl and Grace provide a level of genuine care to him, as if he was their own child and they have taken their time to find staff and gone through the process of vetting staff who have the same attitude and high-level of care and genuine concern for their clients. I cannot recommend highly enough, Isla Care, for any parents who needs and is considering engaging somebody to care for their child or adolescent."
Mark N - Parent
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“I have the privilege to be a staff member at this amazing company. They prioritise putting their participants first and ensuring they have the best quality of life. Couldn't recommend this company more!”
Joshua LC - Staff member
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“I highly recommend Isla Care for their outstanding disability support services. Their professional and compassionate team is dedicated to understanding each individual's unique needs. They provided a personalised approach that empowers participants and promotes independence and wellbeing. Communication is seamless, and the staff genuinely care about building trust and positive relationships. I can't recommend this organisation enough!”
Mackinley C - Staff member
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"I have the pleasure of working for Isla Care and I can say, with confidence, they go beyond measure. The amount of support and value they uphold towards both staff and participants is incredible. They are committed to ensuring growth and achieving one's true potential. I am grateful to be a part of their company."
Enzian H - Staff member
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“Great organisation! Excellent client focus, many years of experience with them, and have no complaints. Highly recommended!”
James A - Staff member
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"I feel so lucky to be a staff member at Isla Care. Both Grace and Karl, the Directors of Isla Care, are passionate about looking after both their staff and participants. They have created a nurturing environment where everyone thrives. It's incredibly rewarding to see our participants grow more independent and achieve their goals with our support. Being part of such a dedicated and compassionate team is truly the best and makes it so easy to go to work every day!"
Olivia K - Former staff member
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"I recently began working with Isla care and have found it to be far better than previous companies I have worked for. All the staff are lovely and genuinely care for their participants. Would highly recommend to others!"
Summer-Rose T - Former staff member
connect with us
Watch how we positively impact the lives of those we support in real time on social media!
our FAQs
Any burning questions? We may have the answer below!
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Disability support services in Australia are a range of services designed to assist individuals living with disabilities to achieve their goals and improve their quality of life. These services can include personal care, assistance with daily activities, therapy, social inclusion, and community engagement. The National Disability Insurance Scheme (NDIS) plays a crucial role in funding and facilitating access to these services for eligible individuals.
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A disability support worker provides essential support to individuals with disabilities to help them lead fulfilling lives. Their responsibilities can include assisting with daily living tasks, providing personal care, facilitating social and community engagement, supporting skill development, and helping individuals achieve their personal goals. Disability support workers serve as advocates, companions, and partners in the individual's journey towards independence and well-being.
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At Isla Care, we provide a wide range of tailored support services, including community access, 1:1 and group support, assistance with self-care, overnight respite, supported independent living (SIL), short-term accommodation (STA), and transportation. Our goal is to meet the unique needs and aspirations of each individual we support.
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Isla Care is distinguished by our passionate caregivers who act not only as caregivers but also as advocates and partners in our participants’ journeys. Our commitment to championing diversity and empowering individuals to live their best lives is at the heart of everything we do.
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Yes, many of our disability support services at Isla Care are covered by the NDIS for eligible individuals. Isla Care proudly partners with the NDIS and adheres to the NDIS Price Guide for our services.
Once you have your NDIS plan in place and are aware of your funding for specific supports, our team will collaborate with you to identify and customise services that align with your unique needs and goals. To learn more about how to access the NDIS and the support available, click here.